Visa Collaborates with Omni-Channel Platform to Provide Solutions for SMEs

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Visa and Littlefish: A Strategic Partnership to Empower MSMEs in Africa

In a significant move aimed at transforming the landscape for micro, small, and medium-sized enterprises (MSMEs) across Africa, Visa has announced a strategic partnership with Littlefish, an innovative omni-channel platform. This collaboration seeks to empower financial institutions with a comprehensive suite of business solutions designed specifically for their small business customers. By streamlining both in-store and online digital experiences, this partnership promises to enhance the operational capabilities of MSMEs, which are crucial to the continent’s economic growth.

Addressing the Cash-Dominated Economy

Despite the global surge in digital payments, research indicates that a substantial portion of everyday transactions in Africa still relies on cash. This reality underscores the pressing need for accessible and efficient digital payment systems, particularly for MSMEs that often struggle with limited resources and infrastructure. The partnership between Visa and Littlefish aims to bridge this gap by providing tailored solutions that facilitate smoother transitions to digital platforms.

A First-of-Its-Kind Solution

Through this collaboration, Visa and Littlefish are set to introduce a pioneering solution that empowers banks and financial institutions to drive digital enablement for MSMEs across Africa. The innovative platform will offer merchants a variety of payment solutions, including traditional point-of-sale (POS) systems, mobile POS, Tap2Phone, and e-commerce channels. Additionally, it will integrate a suite of products and services designed to streamline operations and extend market reach for small businesses.

Meagan Rabe, Head of Fintech for Visa in Sub-Saharan Africa, expressed enthusiasm about the partnership, stating, “This is a unique partnership which enables us to offer MSMEs a seamless way to enhance their business operations with a full stack offering.” Rabe emphasized that the collaboration not only simplifies payment processes but also equips financial institutions with the necessary tools to support and grow small businesses in a rapidly evolving market.

Strengthening the Value Proposition for Acquirers

The partnership between Visa and Littlefish significantly enhances the value proposition for acquirers by delivering powerful, value-added services that promote growth for small businesses. By providing a complete solution that streamlines and optimizes operations, this collaboration aims to create a more conducive environment for MSMEs to thrive.

Brandon Roberts, Co-Founder and CEO of Littlefish, shared his excitement about the partnership, stating, “We are excited to partner with Visa in this effort to revolutionize how small businesses operate. Our partnership will deliver a seamless, cost-effective digital platform that empowers financial institutions to support sustainable growth in the MSME sector.” By combining their expertise with Visa’s global reach, Roberts believes they can help businesses in South Africa and beyond unlock their full potential.

Expanding Reach and Driving Adoption

Littlefish has established a strong and growing client base in South Africa, including major financial institutions, demonstrating its ability to scale and drive adoption. This partnership will enable Littlefish to extend its reach into Central and Eastern Europe, the Middle East, and Africa (CEMEA), where leading financial institutions are integrating with Visa’s CyberSource system. By leveraging their combined strengths, Visa and Littlefish aim to facilitate digital transformation for millions of MSMEs, ultimately driving growth in the sector and making commerce more efficient and accessible.

Enhancing Payment Solutions with CyberSource

As part of this partnership, Visa will implement its CyberSource solution for both point-of-sale and e-commerce transactions. This integration will enhance the prospects for value-added services such as secure payment processing, as well as future opportunities for further issuance, remittance flows, lending products, and loyalty programs. These offerings ensure that MSMEs can access a comprehensive suite of financial tools to support their growth and sustainability.

Conclusion

The partnership between Visa and Littlefish represents a significant step forward in addressing the challenges faced by MSMEs in Africa. By providing innovative digital payment solutions and empowering financial institutions, this collaboration aims to create a more inclusive and efficient economic environment. As the partnership unfolds, it holds the promise of unlocking new opportunities for small businesses, driving growth, and ultimately contributing to the broader economic development of the continent. With a shared vision of leveraging technology to empower MSMEs, Visa and Littlefish are poised to make a lasting impact on the African business landscape.

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