Arctic Wolf Launches Its First Global Capability Centre in Bengaluru: A New Era in Cybersecurity Operations
In a significant move to bolster its global operations, US-headquartered Arctic Wolf, a leader in security operations, has officially launched its first Global Capability Centre (GCC) in Bengaluru, India. This strategic expansion marks a pivotal step in the company’s mission to enhance its cybersecurity offerings and scale its operations in the Asia-Pacific (APAC) region.
The Vision Behind the Bengaluru GCC
Arctic Wolf’s decision to establish a GCC in Bengaluru is rooted in the city’s reputation as a hub for technological innovation and a rich talent pool. Jeff Green, Senior Vice President of Research and Development at Arctic Wolf, emphasized the importance of building high-caliber teams in India. He stated, “Over the last 20 years, I’ve been building teams in India, and it’s gone from augmenting US development capability to owning the whole product here.” This shift reflects a commitment to leveraging local expertise to tackle complex challenges in cybersecurity.
A Focus on Cyber Risk Mitigation
The primary mission of Arctic Wolf is to eliminate cyber risk for organizations of all sizes. Dan Schiappa, Chief Product and Services Officer, highlighted the critical role that the Bengaluru GCC will play in achieving this goal. He noted, “The research and development work that will happen out of India will be a major enabler in furthering this goal.” By establishing a dedicated team in India, Arctic Wolf aims to accelerate the development of advanced machine learning (ML) models and AI-driven cybersecurity detections, which are essential for staying ahead of evolving cyber threats.
Driving Innovation and Product Development
The Bengaluru centre is poised to be a catalyst for innovation within Arctic Wolf’s security operations platform. With a focus on product development, the GCC will enhance the company’s capabilities and drive the creation of cutting-edge solutions. Schiappa mentioned that he has entrusted a main project to a team in India, reinforcing the idea that this centre is not merely an auxiliary operation but a core component of Arctic Wolf’s global strategy.
Job Creation and Investment in Talent
As part of its expansion, Arctic Wolf plans to create approximately 150 job opportunities in Bengaluru by mid-2025. Recruitment efforts will focus on core research and development roles, particularly in areas such as threat intelligence and artificial intelligence. Green noted that the investment in India represents about 20% of the company’s R&D headcount, with expectations for growth in the coming years. This commitment to hiring local talent underscores Arctic Wolf’s dedication to fostering innovation and expertise within the region.
Enhancing Global Operations
The establishment of the Bengaluru GCC will not only enhance Arctic Wolf’s product development capabilities but also provide around-the-clock development support. This strategic positioning allows the company to maintain closer proximity to clients in the APAC region, setting the stage for future growth in these markets. While the centre will focus on engineering and product development, customer service roles will continue to be managed from North America and Europe.
A Growing Global Footprint
With over 6,000 customers across various industries and a workforce of more than 2,500 employees worldwide, Arctic Wolf is solidifying its presence in the cybersecurity landscape. The company is actively expanding its operations in the US, Canada, and Europe, while also establishing a foothold in Asia. Green clarified that while the Bengaluru centre will not directly service customers, the engineers hired will play a crucial role in enhancing the product and platform.
Conclusion
Arctic Wolf’s launch of its first Global Capability Centre in Bengaluru marks a significant milestone in the company’s journey towards becoming a global leader in cybersecurity operations. By tapping into India’s vast talent pool and fostering innovation, Arctic Wolf is well-positioned to advance its mission of mitigating cyber risk for organizations worldwide. As the company continues to grow, its commitment to investing in local talent and technology will undoubtedly play a crucial role in shaping the future of cybersecurity.